Wahoo Fitness Review: Innovation, Quality & Service

Wahoo Fitness, founded by Chip Hawkins, has rapidly evolved from a startup into a prominent player in the fitness technology industry. Hawkins, an engineer passionate about innovation, began his entrepreneurial journey with ventures like Wahoo Boat Docks before venturing into fitness technology. His experiences in cycling and a desire to integrate technology into fitness led to the inception of Wahoo Fitness.
Today, Wahoo offers a comprehensive range of products designed to enhance the training experience for athletes and fitness enthusiasts:
- Indoor Bike Trainers: The KICKR series, including models like the KICKR MOVE, KICKR, KICKR CORE, KICKR ROLLR, and KICKR SNAP, provides realistic ride feel and accurate resistance, catering to various levels of cyclists.
- Cycling Computers: Devices such as the ELEMNT BOLT and the flagship ELEMNT ACE introduce advanced features like an integrated wind sensor and touchscreen capabilities, which assist cyclists in tracking performance metrics and navigation.
- Heart Rate Monitors and Sensors: Products like the TICKR heart rate monitor and RPM cadence sensors help users monitor vital statistics during workouts.
I’ve used Wahoo’s indoor trainers for years and have always been impressed with their innovation and quality, especially their bike computers and smartwatches. More importantly, their customer service stands out. On rare occasions, I’ve encountered issues. Fortunately, they promptly shipped replacement parts the next day, reflecting their commitment to customer satisfaction.
While Wahoos products are exceptional, there’s room for growth. I hope to see advancements in navigation features on the ELEMNT series and enhancements in their watches to match competitors like Garmin. Nevertheless, Wahoo continues to lead in innovation and customer support, setting high standards in the fitness technology industry.